Frequently asked questions about delivery service

Delivery on all orders with a total cost of over JOD 250 and above inside of Amman will be free of charge. Any orders with a total of below JOD 250  (before delivery is added) will be subject to a delivery charge of JOD3 inside Amman.

Delivery outside Amman is subject to JOD5 fees.

Yes you do. You will be liable to pay any custom fees of your country and you will be charged accordingly at the time of Delivery by the courier or at times if there is a need for clearance from your end. iSystem is not responsible for any custom fees levied by the shipped-to country and those fees would be borne by the consignee i.e. the customer who placed the order. The same applies for any additional charges levied by the local country of the consignee and government authorities of the shipped-to country.
 

We endeavor that orders will be sent within 1 – 3 business days outside Amman and same-day delivery inside Amman if ordered before 1PM

Yes. All deliveries require a signature to confirm your order is delivered and received correctly.