All Apple hardware products carry a one-year Limited Warranty from the date of invoice. This warranty covers defects in materials and workmanship. You may review a copy of Limited Warranty on new products including its limitations and exclusions, before you purchase. Unopened items can be exchange within 7 days from date of purchase.

Dead on arrival (DOA) product: an Apple-branded hardware product considered DOA if it shows of a hardware failure preventing basic operability, upon its first use out of the box. If you believe that your product is DOA, please bring it to iSystem within 24 hours of the invoice date. iSystem will determine whether the product is DOA and offer you the following options.

In case of replacement iSystem will contact you to set up a replacement order of your DOA product. The DOA policy applies to all Apple hardware product currently offered at iSystem. As new product are offered, iSystem reserve the right to determine whether or not this policy applies. If the product is deemed DOA by iSystem Computer’s Service Department more than hours after the invoice date, Apple’s standard product warranty will apply.

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