Online delivery and payment options

Shipping information

Delivery inside Amman:

✔ delivery on all orders with a total cost of over 250JOD and above will be free of charge. Any orders with a total of below 250JOD (before delivery fees are added) will be subject to a delivery charge of 3JOD.

Delivery outside Amman:

✔ delivery on all orders with a total cost of over 250JOD and above (before delivery fees are added) will be subject to a delivery charge of 5JOD.

For more details please click here.

Store Pickup

✔ Order online and pick up the products at your nearest iSystem branch. Choose the Store Pickup option at checkout.
✔ Order can be collected from the store within 3 hours. Meanwhile you will receive a confirmation email or call from the store.
✔ Please note the order will be cancelled if not collected within 7 days from the pick up confirmation date.

Exchange, product warranty and refund policy

All Apple hardware products carry a one-year Limited Warranty from the date of invoice. This warranty covers defects in materials and workmanship. You may review a copy of Limited Warranty on new products including its limitations and exclusions, before you purchase. Unopened items can be exchange within 7 days from date of purchase.

Dead on arrival (DOA) product: an Apple-branded hardware product considered DOA if it shows of a hardware failure preventing basic operability, upon its first use out of the box. If you believe that your product is DOA, please bring it to iSystem within 24 hours of the invoice date. iSystem will determine whether the product is DOA and offer you the following options.

In case of replacement iSystem will contact you to set up a replacement order of your DOA product. The DOA policy applies to all Apple hardware product currently offered at iSystem. As new product are offered, iSystem reserve the right to determine whether or not this policy applies. If the product is deemed DOA by iSystem Computer’s Service Department more than hours after the invoice date, Apple’s standard product warranty will apply.

For more details please click here.

Payment options

Choose one of the following convenient and secure methods of payment

Online Payment

Upon your request, we provide you with an online payment link after confirmation of your order.

Cash on delivery

You can choose cash on delivery payment option and pay for at the courier.

Installment plans

Enjoy 0%* interest installment plans for up to 2 years*, on your purchases, with our approved bank partners.
 
*T&C Apply